https://www.richardcleaver.com/wp-content/uploads/2015/02/rcdotcomlogo.png 0 0 Richard Cleaver https://www.richardcleaver.com/wp-content/uploads/2015/02/rcdotcomlogo.png Richard Cleaver2012-04-11 08:22:422012-04-11 08:23:37Cannot Connect to Voicemail
Cannot Connect to Voicemail
My wife’s iPhone exhibited this strange error message and she could not use her voicemail button to check her voicemail messages.
The last thing I wanted to do was call Telus for assistance. And so I went searching online for a solution. I found it here — the most bizarre set of steps I have encountered in resolving a smartphone issue. But it worked for me.
- Bring up the phone app
- At the Keypad type *5005*86*xxxxxxxxxxx# where x represents the 11-digit voice mail number which in her case was the same as her cellphone number
- Tap Call — nothing will happen
- Clear the number off the screen by switching to Favorites and then returning to Keypad
- Press and hold the 1 key
In our case, it called voicemail and from there the voicemail button started working again.
Why? I have no idea.
I followed direction from Telus’s website which takes you to the Apple website and did what it said …leave a voice mail, then do a network reset….and did NOT work! But kudos to this site..issue resolved! Why would this not be on the Apple or Telus website?
And it work! Oh my gosh….!!!