Okay, I have been a bit short on the blog of late. And I have made a few disparaging observations about Microsoft. I apologize.
Microsoft makes wonderful products and I am privileged that Microsoft allows me to use them. I am even more grateful when they work from time to time.
Let’s take last night. I could not access the Internet from my laptop on my home network. I spent roughly 5 hours trying to troubleshoot the problem.
I run a home area network with a Linksys wireless router (G-class) and two 8-port switches. I string 10 nodes off the home area network including multiple PCs, Macs, an XBOX and a couple of devices in my recording studio. I last used my laptop to access my email through the Internet the day before. I had made no changes to anything in my home environment nor did I make any changes to my laptop.
I connected the laptop to the home network using a docking station. The Linksys router provided me with a valid IP address as well as a valid set of DNS server addresses. I could ping websites using IP addresses but I could not ping websites using URLs. Neither Firefox nor IE browsers would load pages (unable to connect to server or DNS error).
I am up to date on my virus and spyware definitions. No viruses. No spyware. The machine is clean.
I flushed my DNS cache. No effect. I released and renewed my IP address. No effect. I reset Winsock. No effect. I disabled proxy scripts. No effect. I power cycled my DSL modem and my router. No effect. I used the wireless LAN card instead of the wired docking station. No effect. I did a direct connect to the router on a different port, one that was successfully accessing the Internet through another computer. No effect.
All other devices on the network worked fine.
I googled “dns error”. Only 6,400,000 hits. I should be able to work through those references in a few years. And at least I am not alone with this particular problem. I am comforted by that.
I also read this. Thank goodness I auto update the Microsoft patches. I value the security and peace of mind that comes with the unattended patching of Windows.
And the laptop connects just fine at the office. Microsoft has done me a favour. I won’t have to work from home ever again.
I love Windows!