Comments on: An Apple and a Lemon http://www.richardcleaver.com/2006/10/11/an-apple-and-a-lemon/ the journey Mon, 30 Jan 2012 17:14:59 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: Richard Cleaver http://www.richardcleaver.com/2006/10/11/an-apple-and-a-lemon/comment-page-1/#comment-10947 Richard Cleaver Thu, 12 Oct 2006 20:06:37 +0000 http://www.richardcleaver.com/?p=1161#comment-10947 Michael: It wasn't the battery per se... it was the process Apple used.... fast... efficient. There was very little "value add" in spending hours waiting on the phone to check for a green light on a dead XBOX console. And that is my balanced opinion ;-) Michael:

It wasn’t the battery per se… it was the process Apple used…. fast… efficient. There was very little “value add” in spending hours waiting on the phone to check for a green light on a dead XBOX console.

And that is my balanced opinion ;-)

]]> By: Rob http://www.richardcleaver.com/2006/10/11/an-apple-and-a-lemon/comment-page-1/#comment-10946 Rob Thu, 12 Oct 2006 17:00:53 +0000 http://www.richardcleaver.com/?p=1161#comment-10946 I will add to your Mac story. My daughters first I-Pod, about 2 years ago, would not recharge. I went to a similar Apple site, entered the information and a new one was delivered to me, too, the following day. Also enclosed was a box and prepaid shipping to return the defective unit. Took me about 10 minutes all told, other than to drop the defective unit into a post box. All I could say at the time was - WOW! I will add to your Mac story. My daughters first I-Pod, about 2 years ago, would not recharge. I went to a similar Apple site, entered the information and a new one was delivered to me, too, the following day. Also enclosed was a box and prepaid shipping to return the defective unit. Took me about 10 minutes all told, other than to drop the defective unit into a post box. All I could say at the time was – WOW!

]]> By: Michael http://www.richardcleaver.com/2006/10/11/an-apple-and-a-lemon/comment-page-1/#comment-10941 Michael Thu, 12 Oct 2006 13:13:54 +0000 http://www.richardcleaver.com/?p=1161#comment-10941 HA! I had the same experience unfortunately. "So, is the green light flashing?" "I dont know, it is unplugged" "Well, how many green lights are flashing red?" "What?" "How many are flashing ?" "Wait a sec" (Plug it in) "3 red lights flashing" "OK, have you tried to boot it without the hardrive?" (Clueing in) "Yes, I have done that" (This became my response to all questions) "OK, the box will appear tomorrow, follow the instructions and we will ship you a new one" Now, I know that the above is journalistic 'flourish' .. but you are right, it was quite funny. As for the Apple comment. Give me a break. It is a battery ... does the battery work is a pretty simply yes, no question .. it is not a full computing system. My friend .. balance .. you are, after all, one of those people that we look at for balanced opinons ... Funny. HA!

I had the same experience unfortunately.

“So, is the green light flashing?”
“I dont know, it is unplugged”
“Well, how many green lights are flashing red?”
“What?”
“How many are flashing ?”
“Wait a sec” (Plug it in)
“3 red lights flashing”
“OK, have you tried to boot it without the hardrive?”
(Clueing in) “Yes, I have done that” (This became my response to all questions)
“OK, the box will appear tomorrow, follow the instructions and we will ship you a new one”

Now, I know that the above is journalistic ‘flourish’ .. but you are right, it was quite funny.

As for the Apple comment. Give me a break. It is a battery … does the battery work is a pretty simply yes, no question .. it is not a full computing system. My friend .. balance .. you are, after all, one of those people that we look at for balanced opinons …

Funny.

]]> By: Stephen Meyer http://www.richardcleaver.com/2006/10/11/an-apple-and-a-lemon/comment-page-1/#comment-10934 Stephen Meyer Thu, 12 Oct 2006 04:41:56 +0000 http://www.richardcleaver.com/?p=1161#comment-10934 Let us look on the bright side .... I just laughed hard than I have in a long time, thanks for the story, Microsoft. Let us look on the bright side …. I just laughed hard than I have in a long time, thanks for the story, Microsoft.

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